We do offer a money-back guarantee of 14 days from the date of purchase with certain conditions.

Conditions must be met to qualify for a refund:

1 - Product is defective

2 - Product is not as described

3 - Product must be unopened

4 - Product must be in original packaging

5 - Product must be unused

6 - Product must not be damaged

We may decline a refund if the above conditions are not met.

Products on sale or clearance are not eligible for refunds.

The customers must get a return merchandise authorization (RMA) first.

The customers have to contact us before returning the product and pay the shipping costs for a return or exchange.

We do charge a restocking fee of 15% of the total amount paid.

• After the EMLA patch has been applied to the skin, the active ingredients lidocaine and prilocaine are distributed in the top layer of the skin. In this skin layer, there are so-called "pain receptors", which "capture" the pain and transmit it to the brain. The two active ingredients block exactly this pain irritation line for a certain period of time. Thus, the feeling of pain is reduced. This property can be used, for example, before vaccination or tattooing. Please read the package leaflet carefully beforehand.

  By the way: Unlike the tablet, the skin is only locally anesthetized and the sensation of pain is reduced by EMLA. That means only at the applied site and not in the whole body.

  * Active ingredient combination Lidocaine + Prilocaine

For smaller interventions, e.g. B. Introduction of needles and surgical treatment of local lesions.

Adults and adolescents from 12 years of age: Apply one or more patches to the skin areas to be treated and leave on for 1 to 5 hours.

Children from 6 to 11 years:
Up to 20 patches for 1 - 5 hours.

Infants and children from 1 to 5 years:
Up to 10 patches for 1 - 5 hours.

Infants from 3 to 11 months:
Up to 2 patches for an hour.

Newborns and infants from 0 - 2 months:
No more than one patch for an hour.

Please read the package leaflet!

After removing the protective membrane, place the patch on the skin area to be treated and press firmly along the edge, avoiding the middle of the patch. This prevents the active ingredient-containing emulsion from leaking out and the adhesive surface from sticking adequately. Emla Pflaster should be applied at least one hour before the planned procedure. If necessary, shave the affected skin area beforehand. Do not cut or otherwise cut the patch.

• Always use this medicine exactly as described in the package leaflet or exactly after consultation with your doctor, pharmacist or healthcare professional. Check with your doctor, pharmacist or healthcare professional if you are not sure.
• Application of the preparation
• Where the cream is applied, how much is applied and how long it stays on the skin depends on what it is needed for. Half a 5 g tube corresponds to about 2 g cream. One gram of cream that is squeezed out of the tube is about 3.5 cm long.
• The cream should only be applied to genitals by a doctor or healthcare professional.
• If the preparation is used on leg ulcers, a doctor or healthcare professional should monitor the use.
• Do not apply the cream to the following skin areas:
• Cuts, skin abrasions or wounds, with the exception of ulcers.
• in areas with rash or eczema.
• on or near the eyes.
• in the nose, ear or mouth.
• in the anus region (anus).
• on the genitals of children.
• People who frequently apply or remove cream should ensure that contact with the cream is avoided in order to prevent the development of hypersensitivity. The protective membrane at the tube opening can be pierced with the help of the cap.
• Use on the skin before minor procedures (such as a needle puncture or minor skin operations):
• A thick layer of cream is applied to the skin. Follow the instructions or those of the healthcare professional. In certain cases, the healthcare professional must apply the cream.
• The cream is then covered with a plaster (plastic foil). This will be removed shortly before the start of the procedure. If you apply the cream yourself, make sure that you have been given patches by your doctor, pharmacist or healthcare professional.
• The usual dose for adults and adolescents over 12 years is 2 g.
• In adults and adolescents over 12 years of age, the cream is applied at least 60 minutes before the procedure (unless the cream is used in the genital area). However, do not apply it more than 5 hours before the procedure.
• Children
• Use on the skin before minor procedures (such as a needle puncture or minor skin operations)
• Duration of exposure: approx. 1 hour.
• Newborns and infants from 0 to 2 months:
• Up to 1 g of cream on a skin surface that does not exceed 10 cm2 (10 square centimeters).
• Duration of exposure: maximum 1 hour.
• Only a single dose may be administered within a period of 24 hours.
• Infants from 3 to 11 months:
• Up to 2 g cream on a skin surface that does not exceed 20 cm2 (20 square centimeters) in total.
• Duration of exposure: approx. 1 hour, maximum 4 hours.
• Children from 1 to 5 years:
• Up to 10 g of cream on a skin surface that does not exceed 100 cm2 (100 square centimeters) in total.
• Duration of exposure: approx. 1 hour, maximum 5 hours.
• Children from 6 to 11 years:
• Up to 20g cream on a skin surface that does not exceed 200 cm2 (200 square centimeters) in total.
• Duration of exposure: approx. 1 hour, maximum 5 hours.
• In children over 3 months of age, a maximum of 2 doses may be administered every 12 hours within a period of 24 hours.
• The cream can be used in children with a skin disease called "atopic dermatitis", but the duration of exposure is not more than 30 minutes.
• Use on larger areas of freshly shaved skin during outpatient procedures (such as hair removal techniques):
• Follow the instructions of your healthcare professional.
• The usual dose is 1 g of cream for each skin area in the size of 10 cm2 (ten square centimeters), applied for 1 to 5 hours under a plaster. The cream should not be applied on a freshly shaved skin area larger than 600 cm2 (600 square centimeters, e.g. B. 30 cm by 20 cm).
• The maximum dose is 60 g.
• Use on the skin before inpatient procedures (e.g. B. split skin transplants) that require greater anesthesia of the skin:
• The preparation can be used in this way in adults and adolescents over 12 years of age, but only under the supervision of a doctor or healthcare professional.
• The usual dose is 1.5 g to 2 g cream for each skin area in the size of 10 cm2 (ten square centimeters).
• The cream is applied under a plaster for 2 to 5 hours.
• Use on the skin before removing Dell wart-like skin changes, called "Mollusca":
• The preparation can be used in children and adolescents with a skin disease called "atopic dermatitis".
• The usual dose depends on the age of the child. It is used for 30 to 60 minutes (30 minutes if the patient has atopic dermatitis).
• Your doctor, healthcare professional or pharmacist will tell you how much cream to use.
• Use on the genital skin before injections of local anaesthetics:
• In this way, the cream can only be used by healthcare professionals in adults and adolescents over the age of 12.
• The usual dose is 1 g of cream (1 g to 2 g on the female genital skin) for each skin area in the size of 10 cm2 (10 square centimeters).
• The cream is applied and covered with a plaster. This is done for 15 minutes on the male genital skin and for 60 minutes on the female genital skin.
• Application on the genital skin before minor surgical procedures (such as wart removal)
• In this way, the preparation can only be used by healthcare professionals in adults and adolescents over the age of 12.
• The usual dose is 5 g to 10 g cream for 10 minutes. No patch is used. The medical procedure should start immediately afterwards.
• Use on leg ulcers before cleaning or removing damaged skin:
• The cream can be used in adults in this way, but only under the supervision of a doctor or healthcare professional.
• The usual dose is 1 g to 2 g cream for each skin area in the size of 10 cm2 up to a total dose of 10 g.
• The cream is placed under an airtight patch, e.g. B. a plastic film. This is done for 30 to 60 minutes before the ulcer is to be cleaned. Remove the cream with gauze and start cleaning without delay.
• The preparation can be used up to 15 times over a period of 1 to 2 months before cleaning bedening ulcers.
• The cream is intended for single use on leg ulcers only.
• Dispose of the tube with the remaining contents after each treatment.
•  
• If you have used a larger amount than you should
• If you have used more than stated in the package leaflet or more than your doctor, pharmacist or healthcare professional told you, inform them immediately, even if you do not notice any signs of illness.
• Complaints after using too much are listed below. The symptoms are unlikely to occur if the cream is used as recommended.
• Feeling of drowsiness or dizziness
• Tingling around the mouth and numbness of the tongue
• Unusual taste
• Blurred vision
• Ringing in the ear
• There is also a risk of "acute methaemoglobinaemia" (a problem with blood dye concentration). This is more likely if certain medicines have been taken at the same time. If this occurs, the skin becomes bluish-grey due to oxygen deficiency.
• In severe cases of overdose, signs of disease such as seizures, low blood pressure, slow breathing, suspension of breathing and altered heartbeat can occur. These effects can be life-threatening.
•  
• If you have any further questions on the use of this medicine, ask your doctor, pharmacist or healthcare professional.

Active ingredient per 10 sqcm patch (= 1 patch):

• 25 mg lidocaine
• 25 mg Prilocain

Excipients: macrogolglycerol hydroxystearate, carbomer 974 P, sodium hydroxide for pH adjustment, purified water, cellulose, polyethylene, poly(acrylamide co-isooctyl acrylate) (x:y), polyethylene-coated silicone-free film

• Use together with other medicines
• Tell your doctor or pharmacist if you are taking other medicines, have recently taken other medicines, or if you intend to take other medicines. This also includes over-the-counter and herbal medicines. This is because the cream can influence the mode of action of other medicines and other medicines can have an influence on the cream.
• In particular, tell your doctor if you or your child has recently taken or been given any of the following medicines:
• Medicines, called sulphonamides, used in infections, and nitrofurantoin.
• Medicines, phenytoin and phenobarbital, which are used in epilepsy.
• Other local anaesthetics.
• Medicines for the treatment of irregular heartbeat, such as amiodarone.
• Cimetidine or beta-blockers, which can cause an increase in the concentration of lidocaine in the blood. This interaction is not clinically significant with short-term treatment with the cream within the recommended doses.